PRIVACY & COOKIES

Registered name: VETERANS BRAVO2TANGO LIMITED

 

We are the controller of your personal data. For more information on controllers and their responsibilities please see further guidance on the Information Commissioners website: data protection principles, definitions, and key terms.

 

This privacy notice tells you what to expect us to do with your personal information.

 

• Contact details

• What information we collect, use, and why

• Lawful bases and data protection rights

• Where we get personal information from

• How long we keep information

• How to complain

 

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Contact details

 

Email: veterans@veteransbravo2tango.com

 

Registered Office: Venture House, The Tanneries, East Street, Titchfield, Fareham, England, PO14 4AR.

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What information we collect, use, and why

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We collect or use the following personal information for dealing with queries, complaints, or claims:

 

• Names and contact details

• Correspondence

 

We do not sell or share your personal information with third parties for marketing purposes. We may share information where required by law or where necessary to operate this website through trusted service providers.

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Lawful bases and data protection rights

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Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

 

Which lawful basis we rely on may affect your data protection rights which are set out in brief below.

 

You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

 

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Your right of access

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You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

 

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Your right to rectification

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You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

 

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Your right to erasure

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You have the right to ask us to delete your personal information. Read more about the right to erasure.

 

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Your right to restriction of processing

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You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

 

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Your right to object to processing

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You have the right to object to the processing of your personal data. Read more about the right to object to processing.

 

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Your right to data portability

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You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

 

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Your right to withdraw consent

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When we use consent as our lawful basis you have the right to withdraw your consent at any time.

Read more about the right to withdraw consent.

 

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

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Our lawful bases for the collection and use of your data

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Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

 

Consent and legitimate interests

• We rely on consent where you have actively provided your information. We may also rely on legitimate interests where it is necessary to respond to enquiries and manage communications effectively.

 

 

Where we get personal information from

 

• Directly from you

 

 

Who we share information with

 

• We do not sell or rent your personal information.

• We may share information with trusted third-party service providers who support the operation of this website and communications. These providers act as data processors and only process data in line with our instructions.

• We may also share information where required to comply with legal obligations.

 

 

International data transfers

 

• Some of our service providers may process data outside the United Kingdom.

• Where this occurs, appropriate safeguards are in place to ensure your personal information is protected in line with UK data protection law.

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How long we keep information

 

• We keep personal information only for as long as necessary to deal with queries or complaints. If the matter involves a formal complaint or potential legal claim, we may retain the information for as long as necessary in line with legal and regulatory requirements.

• For general queries that do not result in a complaint or claim, personal information will be securely deleted after one year.

 

 

How to complain

 

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

 

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

 

The ICO’s address:          

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

 

Website: https://www.ico.org.uk/make-a-complaint

 

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Last updated: 12/01/2026